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📊 ZenZ Voice Analytics

How citizens are engaging in United States

Scoped to your selected country.

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223
Total reports
all time, this scope
223
Reports in window
last 90 days
17
Resolved
7.6% resolve rate
206
Open
awaiting action
5
Median resolution
days (resolved cases)
Reports per day · last 90 days
0491317Apr 7May 22Jul 6
Reports by status
223total
Open160 (71.7%)
In progress43 (19.3%)
Resolved17 (7.6%)
Archived3 (1.3%)
Top categories
Roads & Transport
50
Environment
34
Water
33
Municipal / Sanitation
22
Police & Safety
20
Electricity
20
Welfare / PDS
16
Other
14
Health
13
Education
1
Top departments
Public Works Department
9
Water & Sewer Authority
8
Police Department
8
PPL Electric Utilities
7
Department of Environmental Protection
4
Parks & Recreation
4
PennDOT (Roads & Transport)
4
PSE&G (Electricity & Gas)
4
Sanitation & Waste Management
4
Plano Public Works
3
Engagement on top issues (support vs disagree)
SupportDisagree
Water main break flooding Delancey Street
84 / 2
Water main break flooding Amboy Ave
79 / 2
Water main break flooding Mt Prospect Ave
79 / 2
Water main break flooding Central Ave
79 / 2
Water main break flooding Geddes Street
79 / 2
Water main break flooding West Side Ave
79 / 2
Water main break flooding a street in Colo…
79 / 2
Water main break flooding Grant Street
79 / 2
Resolution time distribution
0-1d
0
2-3d
0
4-7d
11
8-14d
0
15-30d
6
30+d
0